Google Collects Unprotected Wireless Network Information









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Google Collects Unprotected Wireless Network Information
Reference: George Reynolds: Ethics in Information Technology. Page 170


Googles Street View maps allow users to zoom into a location on a map and view actual
images of houses, shops, buildings, sidewalks, fields, parked cars, and anything else that can
be photographed from the vantage point of a slow-moving vehicle. Its a remarkable tool for
those trying to find an auto repair shop, a post office, or a friends house for the first time.
Google launched Street View in a few cities in the United States in May 2007. It gradually
expanded to additional U.S. cities and then to other cities around the world. In August 2009,
Google began collecting data for Street View in several German cities. Germany, however, hasstricter privacy laws than other countries, and prohibits the photographing of private property andpeople unless they are engaged in a public event, such as a sports match. As a result, Googlehad to work closely with the countrys Data Protection Agency in order to comply with Germanlaws in the hopes of getting its Street View service for Germany online by the end of 2010.

In April 2010, a startling admission by Google provoked public outrage in Germany and
around the world. It resulted in government probes in numerous countries, as well as several
class action lawsuits in the United States. In response to queries by Germanys Data ProtectionAgency, Google acknowledged that, in addition to taking snapshots, its cars were also sniffingout unprotected wireless network information. Google reported that it was only collecting serviceset identifier (SSID) datasuch as the network nameand the media access control (MAC)addressthe unique number given to wireless network devices. Googles geo-location servicescould use this data to more accurately pinpoint the location of a person utilizing a mobile device,such as a smartphone. The company insisted that it was not collecting or storing payload data(the actual data sent over the network).

The German Federal Commissioner for the Data Protection Agency was horrified and
requested that Google stop collecting data immediately.93 Additionally, the German authoritiesasked to audit the data Google had collected. Google agreed to hand over its code to a thirdparty, the security consulting firm Stroz Friedberg. Nine days later there came another admission:Google had in fact been collecting and storing payload data. But Google insisted that ithad only collected fragmented data and made no use of this data.94 A few days later, Germanyannounced that it was launching a criminal investigation. Other European nations quicklyopened investigations of their own.

By early June, six class action lawsuits claiming that Google had violated federal wiretapping
laws had been filed in the United States.96 In its defense, Google argued that collecting
unencrypted payload data is not a violation of federal laws.97 Google explained that in order tolocate wireless hotspots, it used a passive scanning technique, which had picked up payloaddata by mistake. The company used open source Kismet wireless scanning software that wascustomized by a Google engineer in 2006.98 Google insisted that the projects managers wereunaware that the software had been programmed to collect payload data when they launchedthe project. Finally, Google argued that the data it collected was fragmentednot only was thecar moving, but it was changing channels five times per second.

However, a civil lawsuit claimed that Google filed a patent for its wireless network scanning
system in November 2008 that revealed that Googles system could more accurately locate a
routers locationgiving Google the ability to identify the street address of the router. The moredata collected by the scanning system, the lawsuit contended, the higher the confidence levelGoogle would have in its calculated location of the wireless hotspot.

In the fall of 2010, the U.S. Federal Trade Commission (FTC) ended its investigation,
deciding not to take action or impose fines. The FTC recognized that Google had taken steps
to amend the situation by ceasing to collect the payload data and by hiring a new director of
privacy. But by that time, 30 states had opened investigations into the matter.102 During the
course of these and other investigations, Google turned over the data it had collected to externalregulators. On October 22, the company announced that not all of the payload data it hadcollected was fragmentary. It had in fact collected entire email messages, URLs, and passwords.

In November, the U.S. Federal Communications Commission announced that it was
looking into whether Google had violated the federal Communications Act.
Some analysts believe that Googles behavior follows a trend in the Internet industry: Push
the boundaries of privacy issues; apologize, and then push again once the scandal dies
down. If this is the case, Google will have to decide, as the possible fines and other penalties
accrue, whether this strategy pays off.

Discussion Questions

1. Cite another example of information technology companies pushing the boundaries of
privacy issues; apologizing, and then pushing again once the scandal dies down. As long
as the controversy fades, is there anything unethical about such a strategy?

2. Google states that its intention in gathering unprotected wireless network information was
simply to be able to provide more accurate location data for its Street View service. Can
you think of any reason for Google to have gathered this data? Is there any potential
service Google could consider offering with this additional data?

3. Enter the street address of your home or place of work to find what photos are available
in Street View. Comment on the accuracy of Street View and the content of the photos you
find. Does this sort of capability delight you or concern you? Why?





Name
Role
Researcher
Date

Article - Citation
L  Reynolds, G. Google Collects Unprotected Wireless Network Information. In Ethics in Information Technology.

Cornock, M. (2019). Top 10: Pros and cons of Google Street View Maps. Retrieved from https://mattcornock.co.uk/digital-literacy/top10-googlestreetview/
·         The Google street view map is discussed in detail as part of discussion questions.
·         It was stated by Google that its intention in collecting data for wireless network information was to provide the users with most accurate street view.
·         The Google can track user data to improve services in specific area.
·         The site can gather user data to know how people use their Google and spend time online.
·         The additional data can help Google provide better navigation system to its users.
Hart, L. (2018). Facebook: A Case Study in Ethics. Retrieved from https://www.cmswire.com/digital-marketing/facebook-a-case-study-in-ethics/
·         This case study was used for discussion of a question.
·         Another example of information Technology Company pushing the boundary of privacy concerns, apologized for the privacy issues is facebook.
·         After that, it made the same problem again after the scandal was diminished from the news.
·         The facebook was criticized by the people because the users were of the view that the company is not taking adequate measures to improve users’ privacy.
·         Facebook shared private information of users with Datalogix and the users were not aware of this.
Musyi, B. Y. (2018). Facebook’s scandal forces marketers to examine their ethics. Retrieved from https://www.prdaily.com/facebooks-scandal-forces-marketers-to-examine-their-ethics/
·         For social media, the ethics of information collection should be monitored strictly.
·          The users share huge amount of data on websites like facebook, and this data can be a source of threat or misuse.
·         The analysis of user data by facebook was disappointing for the consumers.
·         The companies like facebook should use proactive approach in regard to ethics of consumer research and marketing.
We do not sell your personal information to anyone. (2019). Retrieved from https://safety.google/privacy/ads-and-data/
·         It was stated by Google that its intention in collecting data for wireless network information was to provide the users with most accurate street view (Reynolds).
·         However, there are other reasons for collecting this unprotected data.
·         The site might have collected the data to improve advertisement service by Google